Returns & Exchanges
At LDB Duel, we want you to be completely satisfied with your fashion selections, which is why we offer a 30-day return policy for all unworn garments. Whether it's a fit issue or a change of heart, our streamlined process ensures your exchange or refund is handled with care.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Quality Check and Refund
Once our warehouse receives and inspects your items, we will process your refund or ship your exchange within 5-7 business days.